Using b88 Terms and Conditions — Full Version in Bengali

1 General Information & Introduction

B88 is an online gaming platform built specifically for players in Bangladesh. These Terms and Conditions serve as a legal agreement between b88 and its users. They apply to all b88 services — including playing games, making deposits, claiming bonuses, and contacting support.

B88 reserves the right to amend these Terms and Conditions at any time. The update date will reflect any changes, and users will be notified where applicable. We recommend checking this page regularly.

Every user is responsible for complying with the b88 Terms and Conditions. If you disagree with any of the terms, please refrain from using the platform and contact our support team.

2 Eligibility & Account Registration

To create an account on b88, the following conditions must be met:

• The registrant must be at least 18 years of age.
• Each person may only register one account. Opening multiple accounts from the same device, IP address, or payment method is strictly prohibited.
• All information provided during registration must be accurate, complete, and your own.
• Accounts cannot be opened from countries where online gaming is prohibited by law.
• B88 reserves the right to decline any application without providing a reason.

Once registered, you are responsible for the security of your own account. Do not share your password with anyone. If you notice any unauthorized access to your account, contact b88 support immediately.

3 KYC Verification Process

B88 follows a KYC (Know Your Customer) process to verify user identities. This is an important measure to prevent fraud and money laundering.

B88 may request your identification documents in the following circumstances:

• Prior to your first withdrawal.
• When processing large transactions.
• When suspicious activity is detected on an account.
• When using promotional bonuses.

You may be asked to provide a clear photo of a government-issued ID (such as a National ID, passport, or driving license) along with a recent utility bill or bank statement. Withdrawals may be placed on hold until KYC verification is complete.

4 Deposit & Withdrawal Policy

Important information regarding b88's payment policy:

• Deposits are generally credited to your account instantly.
• Withdrawals are typically processed within 1 to 48 hours, though delays may occur if KYC verification is incomplete.
• Withdrawals can only be made to a payment account registered in your own name.
• B88 reserves the right to verify any transaction and place a hold on it if necessary.
• If money laundering or fraud is suspected, funds may be placed on hold until the investigation is complete.
• Withdrawals cannot be made directly from a bonus balance; wagering requirements must be met first.

5 Bonus & Promotional Offers

All bonuses and promotional offers on b88 are subject to specific terms and conditions. Please read the relevant terms carefully before claiming any bonus.

• Wagering Requirements: Each bonus comes with specific wagering requirements that must be met (typically 20–40x the bonus amount).
• Duration: Bonuses must be used within a specified time period; they will be automatically forfeited upon expiry.
• Game Restrictions: Some bonuses are only valid for use on specific games.
• A bonus can be used once: Each bonus can only be claimed once per person.
• Prohibited Misuse: Bonus arbitrage or any attempt to exploit the system may result in bonus cancellation and account suspension.

B88 reserves the right to modify, suspend, or cancel any bonus offer at its discretion. Visit our Promotions page for the latest bonus offers.

6 Gaming Rules

All games on b88 are operated by trusted, licensed providers. Game outcomes are determined by an RNG (Random Number Generator), ensuring complete fairness.

• Each game has its own rules; please read the game guide before you play.
• If a technical error renders a game round invalid, the stake for that round will be refunded.
• B88 is not obligated to pay incorrect jackpot or winning amounts displayed as a result of a software bug or system failure.
• The dealer's decision is final in Live Casino games.
• If a game session ends unexpectedly, the outcome will be determined based on b88's server logs.

7 Prohibited Activities & Account Closure

The following activities are strictly prohibited on b88:

• Creating multiple accounts or using another person's account.
• Registering with a false identity or inaccurate information.
• Using bots, automation software, or any other technical means to gain an unfair advantage.
• Using the platform for money laundering or any unlawful financial transactions.
• Attempting to abuse bonuses or collect bonuses through fraudulent means.
• Misconduct or harassment toward other players or staff.
• Intentionally exploiting game vulnerabilities or bugs.

B88 reserves the right to investigate before suspending or closing any account. If your account has been closed in error, please contact our support team.

8 Limitation of Liability

B88 provides its platform services on an "as is" basis. b88 is not liable for the following:

• When a game session is interrupted due to loss of internet connection.
• Transaction delays caused by issues with a third-party payment provider.
• Service unavailability due to unexpected server downtime or maintenance.
• If account credentials are compromised due to the user's own negligence.
• In the event of a natural disaster or other force majeure causing service disruption.

However, b88 always strives to resolve any issues promptly and ensure fair outcomes for its users.

9 Privacy & Data Protection

B88 treats your personal information with the utmost care. Details provided during registration are used solely for service delivery and KYC verification. Our Privacy Policy is an integral part of these Terms and Conditions.

• Your information will never be sold to third parties.
• All data is kept secure using SSL encryption technology.
• Information is not shared with authorities unless required by law.

For more details, visit our Privacy Policy Read the page.

10 Responsible Gaming Policy

B88 believes gaming should be a healthy form of entertainment. We never want any player to experience financial or emotional distress as a result of gaming.

• No one under the age of 18 is permitted to play on b88.
• You can set your own deposit limits, loss limits, or session limits.
• Self-exclusion (temporary or permanent) can be activated at any time if needed.
• If you notice signs of gaming addiction, please contact our support team immediately.

For more information on responsible gaming, please visit our Responsible Gaming View the page.

11 Dispute Resolution

If you have a complaint or dispute, please contact the b88 support team in the first instance. We always strive to resolve issues in a fair and friendly manner.

• An initial response will be provided within 7 business days of a complaint being submitted.
• Complex cases may take 14 to 28 business days to resolve.
• If a dispute cannot be resolved through support, it may be referred to an impartial third-party mediator.

12 Changes & Termination

B88 may update these Terms and Conditions, in part or in full, at any time. Users will be notified in advance of any significant changes. Continued use of the platform after updated terms are published will be considered acceptance of the new terms.

B88 reserves the right to partially or fully suspend its services for any reason. In such cases, every effort will be made to return any valid account balances.